The first nine months of data are in. The trends and changing consumer behaviours of the past year were tough to predict and even harder for businesses to adapt to. Flexibility was rewarded, as was diversity of product, the ability to innovate and the willingness to take risks. In this session thefoodpeople Co-Founder Charles Banks teams up with Kelly Dowson of Good Sense Research to reflect on 2021; on what went wrong, what went right, and how we can use these learnings in the future.

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